AutoPay Membership FAQs
HOW DID I GET ENROLLED IN AUTOPAY?
Members will have the option to opt-in to AutoPay when purchasing a membership when they attend an event, sign up online, or respond to a direct mail campaign.
WILL I RECEIVE NOTICE PRIOR TO FUTURE CHARGES, IN CASE I’M IN A DIFFERENT POSITION A YEAR FROM NOW?
Absolutely! We will notify you within 45 days of your next charge, every year. If circumstances have changed for you and you need to end your subscription, please do so via the avenues listed above.
I JUST SIGNED UP ONLINE BUT I CAN’T SEE IF MY MEMBERSHIP ON MY ACCOUNT IS IN AUTOPAY. WHERE IS IT?
Updates to memberships appear after they are processed internally and reflect on the My Account section of our website one business day after they are received. Please check back!
I’M CURRENTLY ON AUTOPAY BUT I WOULD LIKE TO BECOME A LIFE MEMBER; WHAT HAPPENS?
Upon enrolling in our Life Member program, you will be automatically removed from our AutoPay program. All our Elite Member levels are a one-time donation and will not be charged on a recurring basis.
I’M BUYING A GIFT MEMBERSHIP FOR SOMEONE. WILL I BE CHARGED ANNUALLY FOR THEIR MEMBERSHIP?
We will not be enrolling Gift Memberships in AutoPay. This applies not only to gifts purchased online and over the phone, but also to Guest/Sponsor tickets at Chapter Events.
I BOUGHT A TICKET FOR A CHAPTER EVENT AND I’M NOT SEEING MY SUBSCRIPTION ON MY ACCOUNT. WHAT’S TAKING SO LONG?
We apologize for the delay! Memberships received through Chapter Events are processed within two weeks after the Event’s date. You do not “lose time” on this model, as your membership does not begin until the order has been processed. Please check back two weeks after the Event, and contact us if you are still not seeing it.
WHERE AND WHEN WAS I TOLD I WAS BEING ENROLLED IN AUTOPAY?
We do our very best to ensure Members are notified they are being enrolled. We have notices on all of our digital platforms and at Chapter Events. We also include the information in our system-generated emails after subscription, as well as the welcome letters members receive in the mail.
WHAT DO I DO IF I DON’T WANT TO BE ENROLLED IN AUTOPAY?
You may cancel your subscription at any time by visiting the My Account section of our PF or QF websites or by contacting our PF & QF Membership Services team at memberservices@pheasantsforever.org or (877) 773-2070.
DOES CANCELING MY AUTOPAY SUBSCRIPTION CANCEL THE MEMBERSHIP I HAVE ALREADY PAID FOR?
No, cancelling AutoPay does not cancel your membership, it simply cancels the AutoPay subscription, your membership will remain active through your paid through date.
If you have additional questions or would like more information:
Please contact our PF & QF Membership Services team at memberservices@pheasantsforever.org or (877) 773-2070.
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